4.1
67.1K reviews
5M+
Downloads
Content rating
Everyone
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About this app

activ is not just a mobile carrier. It is cell phone service, online shop and bank – all in one super app.

Manage your tariff and services, make payments and shop, buy phones and gadgets and pay by installments in the super application from activ – one of the largest mobile providers in Kazakhstan.

Managing products and services

• Tariff: check balance, tariff early restart, tariff fee, add-ons, airtime conversion;
• Manage numbers of friends and family;
• Roaming and international calls;
• Calls/data usage details, etc.

Payments with prepaid balance

• Top up with a bank card;
• Transfers to local numbers and abroad;
• Up to 30% back on bus fare;
• Payments: utility, games, Internet and TV, tickets, parking, etc.

Online shop

• New phone or gadget + tariff;
• Pay by installments or purchase outright by paying the full price;
• Delivery to 17 cities of Kazakhstan.

OGO Bank

• Instant transfers and payments with virtual OGO Card + bonuses;
• Consumer loans on favorable terms;
• Deposits.

(Banking services are provided by First Heartland Jusan Bank LLP (Jusan Bank), License No.1.2.35/225/37 of April 07, 2021)

Other

• News;
• Useful short codes;
• FAQ and answers;
• Connection issues.

Send your suggestions on improvement of the super app performance ccmail@kcell.kz
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
66.6K reviews
Myelin Sheath
March 14, 2024
After being your customer for nearly 19 years, I have decided to switch my mobile service provider. I received a dubious SMS today about the roaming service, and your customer support has not helped me at all. With customer support this bad and the app this dysfunctional, there is no reason to support you anymore.
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Kcell JSC
March 15, 2024
It will be a pity if you decide to leave us. Let's check the situation and try to figure it out. Please write your phone number and description of the problem to ccmail@kcell.kz (Askhat 915)
Зейнеп Уста
January 29, 2024
Keeps eating up my money for no reason at all,i had already payed the internet pack and now i can't stop it,and it is not less money they are getting, they are stealing nearly 1200tg monthly whitout any permission,İt started to eat up my money right after i dowlanded it,it is as if they are robbing my account,app is only useful to see how many Gb you have left other than that it is useless.
1 person found this review helpful
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Kcell JSC
January 30, 2024
Добрый день! У нас в Приложении (и на сайте) есть раздел «Контакты», со ссылками на социальные сети. Вы можете написать туда, изложить проблему и все детали. Постараемся помочь. (Айназым 815)
Ali Iaz
November 13, 2023
The app is nothing but trouble, might as well recommended changing to a different one, there's always either a maintenance or the app doesn't work or takes hours to do one task or just doesn't even open and not let you logic, I got lost in the streets for hours because I couldn't top-up money to my account for data pack renewal, not only that but it also sucks up the money in your account slowly for no reason even if you have internet in your account. I had 3000 Tenge in account, it ate 1200 Tng
9 people found this review helpful
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Kcell JSC
November 16, 2023
Thank you for your feedback! If the application does not work correctly, we recommend reinstalling it. If you save a problem for a detailed check, please write to us at ccmail@kcell.kz (Askhat 815)

What's new

Don’t miss out! Check out our new offer - triple your 5G data. Simply switch to a TOP+ to enjoy three times more data.
Our network quality feedback process has been improved, along with tariff display and bug fixes :)